The EDI SaphetyDoc Portal service is not invoicing software.
The subscribing customer is responsible for the insertion and veracity of the data of the documents generated in their certified invoicing software.
The service provided by the platform guarantees the legal requirements, namely, file and qualified signature, delivery of invoices directly to your customer’s ERP and respective confirmation of receipt of document by the customer.
Subscription and usage costs
Activation of the EDI SaphetyDoc Portal service (free under the Sonae MCH protocol)
Document plan subscription
Telephone support service subscription (optional)
Interoperability service subscription (optional. on request)
Documents: All documents sent and received and available on archive will be deducted from the plan.
The plan is valid for 1 year, and expires when the first of the following conditions is met:
consumption of plan documents balance;
reaching expiration date.
Plans:
Light – 50 documents (98€);
Basic – 600 documents (541€);
Advanced – 2000 documents (1133€).
Phone Support – Addon correspondent to 10% of the plan.
Subscription Procedure:
Fill in the details relating to the company;
Fill in the details of the person responsible for subscribing to the service/responsible for the contract;
In the VAT field you should not put the country code (put only the tax identification number);
Fill in the entity code (IF you do not have one, request a free of charge GLN to your Client Sonae MCH);
If you do not have a document plan, please subscribe here;
After verification of document plan acquisition, configuration project will be created. Please wait for service configuration confirmation;
Additional Notes:
Using the Service – When the configuration is completed, the user (identified above) will receive 2 notifications: 1) Password definition email 2) Project closing confirmation with link to the support manual.
Service Renewal – In order to continue using the portal, the subscribing customer must purchase a document plan before the expiration of the current contract. An alert email will be sent to the user (who will be identified as the Person Responsible for the Contract).
Contract data – The Customer is responsible for keeping contact with the Contract Manager up to date, under penalty of not receiving the alarmistic associated with the renewal.
Suspension of service – If the document plan is not renewed, the service will be suspended and users will no longer be able to access the EDI Portal. In the event that the suspension gives rise to Cancellation of the service, reactivation of the account implies carrying out a new entity registration (with the application of activation costs).
The Support service (free of charge) is provided on a BackOffice basis, submit your request via form or via email to helpdesk@saphety.com
List of public entities – Consult the List of public entities suitable for receiving electronic billing
If you wish, you can subscribe to additional Services:
- Telephone answering service for functional support. Access to the helpline is available exclusively to Customers who contract this service. If you wish, you must subscribe to the document plan with this option (“+”).
- Interconnection with other EDI operators – subscribe through interop form
- Integration Services with billing software (ERP).
For additional information about the offer, submit the contact request or send an email to sales@saphety.com
By submitting this form, the Customer declares to have read and accepted the Terms and Conditions of Sovos Saphety, as well as the specific conditions of the Service under this partnership.
